Experience Grand Hotel Excelsior Port Royal with Ocean Views | Hotel in Kingston, Jamaica

| 6.2 (334 Reviews) |  5 Bathrooms  16 Guests
Port Royal Hotel | Experience Grand Hotel Excelsior Port Royal with Ocean Views

Hotel with Air Conditioner, Designated Smoking Area and Restaurant

The Grand Port Royal Hotel Marina is located near the heart of Kingston and offers a beautiful outdoor swimming pool, free Wi-Fi and a full-service marina. It has 2 on-site restaurants and air-conditioned rooms. Each room at The Grand Port Royal Hotel Marina features a flat-screen TV, an iPod docking station and a large private bathroom with a hairdryer and free premium toiletries. The property’s Quartemaine restaurant serves seafood, and guests can also dine at the more casual Red Jack restaurant, located on the water. The property also features 2 on-site bars. Lime Cay is just a 5-minute by boat from the property, and the tour desk can arrange excursions and outdoor activities like snorkeling and fishing. Norman Manley International Airport can be reached in a 7-minute drive.

Experience Grand Hotel Excelsior Port Royal with Ocean Views is located in Kingston.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Internet, and several others. This is a 4 star rated property and has over 334 reviews with the average score of 6.2 . Coming to Kingston and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this Casai place in Kingston. These details are authentic, as they are provided by our partner, booking.com.

This Experience Grand Hotel Excelsior Port Royal with Ocean Views in Kingston is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Grand Hotel Excelsior Port Royal with Ocean Views”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Port Royal, Kingston, Kingston, Jamaica

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Restaurant
  • Kids' meals
  • Bar
Parking
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking on site
Activities
  • Fitness
  • Beach
  • Evening entertainment
  • Fitness center
  • Beachfront
  • Hot tub/Jacuzzi
General
  • Designated smoking area
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
  • Smoke-free property
Guest Services
  • Laundry
  • Ironing service
  • 24-hour front desk
  • Daily housekeeping
  • Private check-in/out
  • Currency exchange
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool
  • Picnic area
  • Garden
  • Sun deck
  • Terrace
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guest checking in after 11pm must prepay in advance, as there will be no front desk agents available after this time. guests should contact the hotel via phone or email to arrange prepayment and confirm their late check-in. failure to prepay may result in the inability to check in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
6.84
Location:
8.03
Staff:
7.83
Facilities:
6.82
Comfort:
7.29
Cleanliness:
7.27
Michael
Aug 26, 2025 07:00:00 AM
Review Score:   5
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Looked very good at face value but then I was put in a poorly presented room, not even shown to the room… it’s over there. Things in the room didn’t work. And this was how I was greeted after an almost 40 hour trip, Sydney, San Fran, Miami, Kingston. The duty manager had no interest in my concerns, he remained sitting at the bar,
Negative: As above.
Summary: The hotel manager endeavoured to make good the next day, he was excellent and obliged by refunding my booking, for that
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 300 m2
1 Twin bed(s) Bed

Bathroom

Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Towels, Free toiletries, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

General

Soundproof, Tile/Marble floor, Trash cans, Private entrance, Air conditioning

Kitchen

Dining table, Refrigerator

Bedroom

Walk-in closet, Linens, Wardrobe or closet

Living Area

Dining area

View

Pool view, Sea view

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing

Pool and Spa

Shallow end, Pool towels
Deluxe Suite
Room Type: Suite
Room Size: 350 m2
1 King bed(s) Bed
Deluxe Suite

Bathroom

Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Bathtub, Towels, Free toiletries, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

General

Soundproof, Hardwood or parquet floors, Tile/Marble floor, Trash cans, Private entrance, Air conditioning

Kitchen

Dining table, Refrigerator, Kitchenette

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

View, Sea view, Pool view

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing

Pool and Spa

Shallow end, Pool towels
Deluxe Double Room
Room Type: Suite
Room Size: 400 m2
1 King bed(s) Bed
Deluxe Double Room

Bathroom

Shower, Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Towels, Free toiletries, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

General

Soundproof, Tile/Marble floor, Trash cans, Private entrance, Air conditioning

Kitchen

Dining table, Refrigerator, Kitchenette

Outdoors

Balcony

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Pool view, Sea view

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing

Pool and Spa

Shallow end, Pool towels
Double Room with Two Double Beds
Room Type: Twin
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Towels, Free toiletries, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

General

Soundproof, Tile/Marble floor, Trash cans, Private entrance, Air conditioning

Kitchen

Dining table, Refrigerator, Kitchenette

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Pool view, Sea view

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing

Pool and Spa

Shallow end, Pool towels
Twin Balcony Room
Room Type: Twin
Room Size: 11 m2
1 King bed(s) Bed

Bathroom

Shower, Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Towels, Free toiletries, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

General

Soundproof, Tile/Marble floor, Trash cans, Private entrance, Air conditioning

Kitchen

Dining table, Refrigerator, Kitchenette

Outdoors

Balcony

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

View, Sea view, Pool view

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing

Pool and Spa

Shallow end, Pool towels, Pool with a view

FAQ's

Is this Port Royal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Port Royal hotel?

Check-in time for Port Royal hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Port Royal hotel have a swimming pool?

Yes, this Port Royal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Port Royal hotel?

Best-rates for the Port Royal hotel starts from $134 per night with includes Air Conditioner, Designated Smoking Area, Restaurant, Guest Services, Internet, Wellness Facilities, Ocean View, Balcony/Terrace, Oceanfront, Business Services, Bar, Entertainment, Hot Tub, Pool, Sports/Activities, Child Friendly, Laundry, Parking, View, Accessibility, Security/Safety, Breakfast with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Port Royal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Port Royal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Port Royal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Port Royal hotel?

Based on the information reported by the owner or manager, the Port Royal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Port Royal hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Port Royal hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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